Actual Smartsheet Pricing 2026

How Smartsheet pricing works

Smartsheet uses a per-member, per-month pricing model. You pay for each "Member" — a licensed user who can create, edit, and own sheets and workspaces. Contributors (users who can view, comment, upload attachments, and submit forms) are free and unlimited on every plan. On Business and higher tiers, external Guests who can edit and comment are also free and unlimited.

Billing dimensions

The primary cost driver is the number of Members on your account. Beyond seat count, your total spend can increase through:

• Plan tier — each tier unlocks additional features (AI tools, advanced security, premium integrations, portfolio management).
• Premium add-ons — capabilities like Resource Management, Brandfolder, Connectors (Jira, ServiceNow, Dynamics 365), Dynamic View, Data Shuttle, Bridge, and enhanced security modules (CMEK, event reporting, data egress controls) are sold separately or bundled into higher tiers.
• Support packages — Standard Support (24/7 phone + eLearning) is included with Enterprise but is a paid add-on for Business. Premium Support (live chat, coaching sessions, 2-hour first response) is an additional add-on on Enterprise and included only with Advanced Work Management.

Billing cadence and discounts

Smartsheet offers both monthly and annual billing. Choosing annual billing reduces the per-member cost meaningfully — for example, the Pro plan drops from $12/month to $9/month per member (a 25% savings), and the Business plan drops from $24/month to $19/month per member (roughly 21% off). Enterprise and Advanced Work Management tiers require contacting sales and are quoted on custom annual contracts.

Free trial

Smartsheet offers both a free trial and a free plan. The free plan provides access to basic project and work management features with no time limit, allowing individuals to explore the platform before committing to a paid subscription. The Pro plan is the lowest paid entry point at $9/member/month (annual).

Member minimums and maximums

• Pro: 1–10 Members (capped at 10).
• Business: Minimum 3 Members, no listed upper cap.
• Enterprise: Minimum 10 Members, custom pricing.
• Advanced Work Management: Custom pricing, solutions tailored to organizational needs.

Key cost considerations

Storage limits differ by tier: Pro includes 20 GB of attachment storage, Business provides 1 TB, and Enterprise/AWM offer unlimited storage. The maximum individual file size is 30 MB on Pro and 250 MB on all higher plans.

Automation usage is also tiered: Pro allows 250 automated workflow runs per month, while Business and above get unlimited automations. If your team relies heavily on automated workflows, this limit can force an upgrade from Pro to Business.

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Smartsheet pricing plans

Smartsheet offers four plan tiers. Prices shown are in USD.

Pro — $9/month per member (billed annually) | $12/month (billed monthly)

Members: 1–10, plus unlimited free Contributors.

Key features included:

• Unlimited sheets, forms, reports, and dashboards
• Grid, Gantt, calendar, board, and table views
• Rich formulas including cross-sheet references
• 250 automated workflow runs per month
• 20 GB attachment storage (30 MB max per file)
• 10 widgets per dashboard
• 1 sheet per report
• Mobile app (iOS and Android)
• SSO via Google, Microsoft, or Apple
• Microsoft Office 365, Google Workspace, and Slack integrations

Notable limits:

• No Timeline view, workload tracking, or baselines
• No Guests (external collaborators who can edit)
• No API access, proofing, or document builder
• No admin capabilities beyond basic user management
• Automations capped at 250/month
• Only available to new customers

Best for: Small teams or individuals managing a handful of projects who need core project tracking without enterprise features.

Business — $19/month per member (billed annually) | $24/month (billed monthly)

Members: Minimum 3, plus unlimited free Guests and Contributors.

Key features (everything in Pro, plus):

• Timeline view for date-based work visualization
• Workload tracking to manage team capacity
• Unlimited automations
• 1 TB attachment storage (250 MB max per file)
• Unlimited widgets per dashboard and sheets per report
• Admin Center with group management, domain validation, scheduled backups, and Plan Insights
• Activity log and baselines
• Document builder for custom PDF generation
• API access
• Proofing (image and video)
• Publish sheets, reports, and dashboards via URL
• Conditional form logic and report grouping/summary
• Custom branding (colors and logos)
• Power BI, Tableau, and Claude integrations

Notable limits:

• No SAML-based SSO, directory integrations, or enterprise access controls
• No AI formulas, text/summary AI, or chart generation AI
• No Scenario Planning, Portfolios, or Collections
• WorkApps, Bridge, DataTable, and DocuSign e-signature not included
• Premium add-ons (Resource Management, Control Center, Dynamic View, Data Shuttle, Connectors, DataMesh, Pivot App, Calendar App) available at additional cost

Best for: Growing businesses that need cross-team collaboration, unlimited automations, admin controls, and integrations with BI and productivity tools.

Enterprise — Custom pricing

Members: Minimum 10, custom pricing via sales.

Key features (everything in Business, plus):

• AI-powered formulas, text summarization/categorization, and ad hoc chart generation
• Scenario Planning for what-if timeline analysis
• Portfolios for standardized project intake and reporting
• Collections for role-based, focused collaboration
• SAML-based SSO and directory integrations (SCIM)
• Enterprise Plan Manager for multi-account governance
• Enterprise access controls (sharing domains, publication restrictions, file type controls)
• Custom email domains, user account provisioning, Safe Sharing, chargeback reports
• User merge for M&A and organizational changes
• Work Insights for instant data visualization
• Custom welcome and help screens
• Unlimited attachment storage
• WorkApps (no-code app builder)
• DocuSign e-signature integration
• Standard Support Package included (24/7 phone + eLearning)

Available add-ons:

• Data retention policies, data egress controls, event reporting, CMEK
• Resource Management, Control Center, Dynamic View, Data Shuttle, Connectors, DataMesh, Pivot App, Calendar App, Bridge
• Premium Support Package, Professional Services, Technical Account Manager

Best for: Organizations that need enterprise-grade security, AI capabilities, portfolio management, and centralized governance across departments.

Advanced Work Management (AWM) — Custom pricing

Members: Custom, solutions-based.

Key features (everything in Enterprise, plus):

• Control Center for portfolio-scale project delivery
• Dynamic View for granular, secure data sharing
• Data Shuttle for automated cross-platform data movement
• Connectors (Jira, ServiceNow, Dynamics 365)
• DataMesh for cross-sheet data mapping at scale
• Calendar App and Pivot App
• Bridge for low-code process automation
• DataTable for large dataset collaboration
• Premium Support Package included (live chat, coaching, 2-hour first response)
• Smartsheet University (self-paced eLearning, certifications) included

Best for: Large organizations managing complex portfolios of work across multiple systems that need all premium capabilities bundled together with priority support.

Smartsheet plan comparison 

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How to negotiate lower Smartsheet pricing

Smartsheet's listed prices — especially on Enterprise and Advanced Work Management — are starting points, not final numbers. Annual contracts and larger deployments give you real leverage. Here are specific tactics grounded in how Smartsheet's pricing actually works.

1. Commit to annual billing upfront

Smartsheet already offers a visible discount for annual vs. monthly billing (roughly 21–25% off on Pro and Business). On Enterprise and AWM, where pricing is custom, use your willingness to sign an annual or multi-year agreement as your first negotiation lever. Multi-year commitments (2–3 years) often unlock deeper discounts that are not advertised.

2. Negotiate on seat count, not just price per seat

Smartsheet's model is per-member, so your total deal value scales directly with headcount. If you're deploying across a large team, present your full projected seat count upfront rather than starting small. Higher volume gives Smartsheet a larger deal to protect, which means more room to flex on the per-seat rate. Conversely, if you're unsure about adoption, negotiate a ramp-up clause — a lower rate for the first year with committed growth in years two and three.

3. Bundle add-ons into the base deal

Smartsheet has a long list of premium add-ons — Resource Management, Control Center, Dynamic View, Data Shuttle, Connectors, Bridge, Brandfolder, and security modules like CMEK and event reporting. Each carries its own price tag. Rather than purchasing these separately after signing, include them in your initial negotiation. Sales teams are more likely to discount or bundle add-ons when they're part of a larger, single deal rather than incremental upsells.

4. Use the AWM tier as a bundling benchmark

The Advanced Work Management tier bundles all premium features (Control Center, Dynamic View, Data Shuttle, Connectors, DataMesh, Bridge, Calendar App, Pivot App, Premium Support, and Smartsheet University) into a single price. If you're on Enterprise and already buying two or more of these add-ons, ask whether upgrading to AWM would cost less than your current plan plus add-ons. Use this comparison to negotiate — either a better AWM price or discounted add-ons on your existing Enterprise contract.

5. Time your purchase strategically

Like most SaaS vendors, Smartsheet's sales teams have quarterly and fiscal year-end targets. Initiating your negotiation toward the end of a quarter (especially Q4/fiscal year-end) gives you leverage, as reps may be more willing to offer concessions to close the deal before their deadline. Ask your Smartsheet rep directly about any end-of-quarter promotions.

6. Negotiate Enterprise contract terms beyond price

For Enterprise and AWM deals, the contract has more levers than just the per-seat rate:

• True-up flexibility: Negotiate how overages are handled. Ask for quarterly true-ups instead of immediate charges when you exceed your licensed seat count.
• Downgrade protection: Secure the right to reduce seats at renewal without penalty, rather than being locked into a seat floor.
• Support tier inclusion: Standard Support is included with Enterprise; push for Premium Support (live chat, 2-hour first response, coaching sessions) to be included at no extra cost, especially if your deal exceeds 50+ seats.
• Training and onboarding: Smartsheet University and Professional Services are typically add-ons. Request complimentary onboarding, eLearning access, or coaching sessions as part of the deal, particularly for larger deployments where successful adoption directly impacts renewal.

7. Reference competitive alternatives

Smartsheet competes directly with tools like Asana, Monday.com, Wrike, and Microsoft Project. If you have active evaluations or quotes from a competitor, share them during negotiation. Smartsheet's sales team is more motivated to sharpen pricing when there's a credible alternative on the table — especially if you can demonstrate your team is genuinely evaluating another platform.

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